Quote from: eliale on October 31, 2018, 03:16:18 PM

Quote from: JollyGood on October 31, 2018, 12:55:03 PM

Quote from: xtraelv on October 31, 2018, 12:07:43 PM

Quote from: JollyGood on October 31, 2018, 11:28:26 AM

If somebody does not trade and just deposits, then wants his fund back in the same format he sent them, then there is no need for ID verification.

That is not correct. Once a customer sends funds there is a "business relationship".

If they let him have his funds back and then a month or year later IF there is a request by Italian authorities or an audit then they can justify their returning of the crypto by saying the CTO gave wrong information and the funds were sent by the customer in error.

I am sure the OP would be happy to withdraw his crypto over a period of 4 days to the value of 8,750 EURO a day over a 4 day period.

The stance taken by the exchange is dubious enough but the fact that they seem to revel in the suffering of the OP makes this a very sad matter indeed.

There is nothing we can do. For sure the law and security prevails on all our arguments.

Either the customer provides to us, or to the authorities, his/her Id or we will have to wait forever. Also, let's assume we will release the coins, without following the rules.... the same person could come back to us claiming a hack and sue us for negligence...... I wouldn't be surprise.....

Believe me, I'm the first one that would like to see this saga ending and close the account.....

Isn't strange he/she threatening us to go to the authorities, talking about jail sentences etc. and non acting accordingly? Huh

?

Quite strange I would say.... or,normal if he/she is not the account owner....

I still hope this is not the case but, so far, everything is pointing in that direction.....Will see....

so you are still playing the "its a hacker" card ?
That has been proven as an absolute bs few pages ago.
Do you really think that the real owner wouldnt take some action after 11 months ? That the "hacker" would have access to all the personal information Coinfan (owner) has ?
You are just trying to push the money from him