Quote from: ferasjoda on October 31, 2018, 03:39:21 PM

I would like to tell you that,

I have bought in:

8-3-2018
20-3-2018
22-4-2018

About 4000$ Mining contracts.

And as you know the Electricity consumption exceeds production since 4,5,6,7,8,9,10 months till now ..

so I do think its better to return my money for this time because i feel lost all money on april.
as long as it doesn't work. or stopping my contracts at this slow time .. and open them again when the mining getting a better situation.

but the continue with this condition its make me worried about my money ..

and also worried about credibility from your side.

As stated in our Terms of Service, all purchases are final and non-refundable.

Working with cryptocurrencies carries an inherent risk, as they are very volatile and unstable. Our TOS also have a Risk Notice, which informs users that the market conditions may change at any moment and mining may become unprofitable. Unfortunately, we have no means of changing this situation, as these issues affect everyone equally and are determined by the situation on the global market.

Putting contracts "on hold" is also not possible at the moment.

We are doing everything we can in order to optimize mining profitability in the current conditions and continue monitoring the market. Should we reach any new decisions, we will inform our clients immediately.