maybe if you had of explained that to the guy through the PM's you had with him instead of laughing at him because he didn't understand the way you have fees structured in my eyes doesn't make you look very professional at all.
just my 2coinye
Thanks for your idea but I find them better and more visible and more user-friendly as user knows immediately how many fees he will pay
Just your attitude is enough to make me tell everyone to stay away from Crycurex. If someone has a grip about your site you should try to answer their questions like a professional, not act like a little kid that wants to get even for feeling slighted. No doubt most of us will take your earlier advice and use a different exchange.
Yes I tried.... I ansewed their question maybe 4times .. I spend 8 hours of my time analyzing their problem ... I am professionial, therefore I need to take care of all customers and do not spent time with 1
When one (or in this case THREE) of your customers tell you that HUNDREDS OF DOLLARS were stolen from their accounts on your site, you don't decide "I have other customers, I guess it's okay to ignore them". Sure, you spent some time analyzing the problem, WITH NO SOLUTION. If you are saying you don't have logs to back up any data, then you should admit that was your fault and REIMBURSE US.
No professional in their right mind would go, well I can't figure out the problem. I guess I'll just tell them they are out hundreds of dollars. Who can trust someone running a site like that?
Even single coin was not stolen, you cooperate together, you wanted to hack my system, you chose my exchange as I am new exchange, you thought it would be easy to do, then you realized my system is perfect so now you try to damage my reputation.
I have logs how you wanted to get access to my admin-interface, fortunately your every try was fail
Now you are blatently just lying. Please show your logs to me in PM. I wouldn't even know how to begin to hack your site. I'm not some shady hacker collaborating with some other people for an elaborate scheme to get ONE BTC out of you... seriously come on, think about it. Would 3 people really put this much time and effort and ask that you reimburse us for HALF A BTC or less each?
No, the only thing that can explain our behavior is that your site stole money from us, we feel slighted and now we want to make sure people know about what happened to us because we don't want it to happen to them and we don't want you to get away with what you did.
What was taken from my account is 0.35BTC. I don't care about that money, I'm not broke and I trade with a lot more. What I do care about is that the community does not get ripped off. I also care that exchange admins don't just ignore problems that their customers are obviously having. If you can't find out what happened to our accounts, YOU SHOULD ADMIT FAULT.
Seriously, lying about having proof that we tried to hack you is the lowest of the low.