Quote from: 4x4et on November 26, 2018, 10:57:27 AM

Quote from: Cloudbet on November 26, 2018, 09:46:57 AM

Morning all,

First of all, apologies for the slow response - as I've said before we don't have 24/7 coverage on BitcoinTalk so I've just got back to the office and seen all the threads and posts. I'm trying to catch up on the situation above now, but I'd like to firstly assure everyone that we are not 'disappearing' and the website downtime this morning was just for routine updates.

@Cloudbet_victim - I'm really sorry for the delay you have experienced with your withdrawal. Please let me assure you that we are not in the business of scamming bitcoin from our players - no company would last 5 years in a niche industry with those kind of practices.

I'm contacting our support teams at the moment to get an understanding of the situation and will get back to you as soon as possible with a response.

@4x4et - Our site was down this morning for an hour or two for routine maintenance, once again I would ask you to please stop spreading FUD.

@Angry0ne - Our teams are currently investigating the missing lines as reported by a few different players, but they are having trouble replicating the issue which is what is currently holding up the process. I'll get back to you asap with any updates they provide.

@vegasplayer1980 - We have a schedule of bonuses and promotions that run throughout the week, you can see them here.

Thanks,

Ronnie @ Cloudbet

What is exactly FUD here - that your site was offline or that you haven't responded to 25 BTC ( $100.000) claim FOR 3 DAYS?

Yes, you are around for 5 years, as you claimed. But how would you expect players to trust you anymore when:
- you locked up an account without any reasons / emails for a month with 30BTC inside?
- do not respond when players not coming here? as if you are FBI and you can't comment on anything but frozen clients' assets like that ?
- there are thousands opportunities that you can get the money for good, eg players are not english-speaking so they couldn't spread your fraud here , illness during these few months , accidents etc

I just think no one should offer you FREE OPTIONs like that anymore. It's such an unfair game, given your shitting customer services and respond rate. The only tricks you have is telling people that you have 10 departments working then you have to chase up each other everytime.

Rooney , your online customer services and the frequency you visit here are exactly the same as the frequency wayne rooney playing soccer , twice a week.
What a job , working twice a week ! Good SCAM company

Why dont you shxt ur fxxk up, stop asking people to stop spreading whatever FUD and Pay me back my god dam 30BTC !!