Quote from: HashAuger on November 28, 2018, 10:41:08 PM

Quote from: bobguy22 on November 28, 2018, 09:36:02 PM

Quote from: HashAuger on November 28, 2018, 06:19:36 PM

Quote from: bobguy22 on November 28, 2018, 04:32:31 PM

Even after a few re-installs to different locations/drives it still gives me the error I've checked the Static Data folder and all 6 json files are all there I've also reinstalled/ran with my AV disabled to see if that would help and
it didn't seem to help as I got the error again still unsure as to why it crashes

No one on the Discord has reported a similar issue and I am unable to reproduce it on my rigs. The only other time people report a similar issue is when they try to run the software on a version of Windows other than 10. If the correct version of the .Net framework is not available, a different error message is usually shown instead. However, you might want to verify that .Net 4.7.2 is installed on the rig. If it is, you might want to check the Logs folder to see if there is a debug or exceptions log file. If one of those files exists, I could use the information to better troubleshoot the issue.

Yeah it might be because I am running Windows 7 =P I should've said that earlier I guess

No worries. Sorry, if I had a copy of Windows 7 available, I would try to test and debug the issue. Unfortunately, the issue does not occur when running the app in compatibility mode on Windows 10. There shouldn't be anything in HA that is Windows 10 specific, but obviously it is not 100% compatible with Windows 7 for some reason. I am curious if there is an exception log in the Logs directory. That might point me in the right direction of where the problem lies.

Where is the location of the Logs directory? I don't see one in the install folder also if you don't mind sailing the high seas you could test hash auger in windows 7 that way