Quote from: cryptog1 on January 30, 2014, 11:33:27 AM

I made a support ticket 3 days ago. It has number XXX0000.
I made a second support ticket today. It has number XXX3000.
That means they could have up to 1000 tickets a day.
How are they supposed to answer on a timely manner 1000 support tickets every day with only a dozen of people?

I noticed they hired this guy last dec. -jp.linkedin.com/pub/michael-toy/24/a5b/443-
His role is Customer Support Manager.
I hope they are trying to catch with their backlogs quickly.
I also noticed they hired 2 to 3 web developers in dec and jan.

Is this a sign for putting things in order from Mark?
I hope so.

they could easily sort this out by just sending the 1450 missing BTC - transactions by hand in a 12 hours workday instead of opening 70000 support tickets.....

but they don´t want to ! Huh

We should trace down Mark Hopeless,Helpless Kapeless as pirate@40 has been traced down Wink

where is he living ?