Has CampBX failed

I requested a withdrawal 9 days ago and nothing.
I submitted a support ticket and nothing.
I called and no answer.
I emailed
support@campbx.com and it bounced.
Hi Aurum,
No we have not!
We have disabled email helpdesk to minimize spam. You can create a ticket with helpdesk and our team will get back to you in 2 business days. Live chat is also available from our after-hours team.
The withdrawals are backlogged by a few days due to our backend system switch and bank closures in Atlanta after the snowstorm.
We are working hard to clear the backlog.
Thank you,
Keyur
I can't believe you would finally post here after all the crap you've caused so many people. I had a withdrawal, not even a big one, waiting for WEEKS and you kept saying excuse after excuse. Finally I took my money out and will never be back and there are many others with similar stories. Why don't you have a legit explanation about what's going on and been going on for 3 months now?