Quote from: urwhatuknow on January 31, 2014, 06:53:27 PM

Quote from: EABEAB on January 31, 2014, 06:35:26 PM

Quote from: urwhatuknow on January 31, 2014, 06:25:33 PM

Quote from: EABEAB on January 31, 2014, 05:26:20 PM

Quote from: unclescrooge on January 31, 2014, 01:29:46 PM

Hello guys,

About the fees, there is no fixed markup, but a variable one, between 0.15% and 0.25%, depending on distance from ticker price, and bitstamp orderbook "age" (timestamp of the orderbook provided). The main reason is again performances, by grouping orders we don't overload the engine. This may be adjusted within the next few days based on the slippage we get.
You'll note that on average you will pay less fees, as soon as you have a discount on BFX fees.

For the sake of our activity, we will always be as competitive as possible for Bitstamp orders price.

Regarding labelling orders, we'd like to evaluate the need for it. So please if everyone wants a special labelling for orders, can you please jump in and tell us why you need it?

best regards
Raphael
Bitfinex team

Wow,

I don't believe it,
Somenone from the BitFinex Team
logs back into this chat and does not address
my "WithDrawal Concerns" mention about eight posts up,
https://bitcointalk.org/index.php?topic=229438.msg4847372#msg4847372

2-Days later, Funds Deducted, but No EMail Confirmation,
This is strange / odd, normally the "WithDrawal Approved"
EMail Confirmation Arrives within hours after making the request,
still reads "Processing", Are you having "Problems" in China ?

I originally sent funds to the China Account, with all the concerns that everyone is having regarding the new Chinese Regulations
I would think that this "WithDrawal Concern" would be a FIRE that you most definitely want to put out quick and in a hurry.

Would really due for BitFinex to address the "Customer Service" issues that everyone here seems to be mentioning
versus just leaving us hanging with no answers, geez !

Who am I but a Lowly Customer concerned about a "Withdrawal" that's obviously not worthy of a response.

Eabab

you filled your wire request on the 29th.
Today is the 31st.
On the wiring section it is clearly stated wires will be executed within 3 working days unless the express case is ticked.
What is not clear about this?
Sorry for not being quicker in my answer, but we tend to only solve real problems and to ignore all the rest.
And then what should I have answered to you?
RTFM?
In not that rude, c'mon.....

It's ironic how people wait for MONTHS for their wires on Gox and start complaining the very same day they ask for a wire on us.
Please relax, your money is on the way.
And money is not as fast as Bitcoin

Thanks a lot and have a good day

Giancarlo
Bitfinex Team

Thanks Chief,

Guess this whole "New Years Chinese Regs"
Has me on edge, I imagine that answers my previous question
as to if the EMail Confirmation is also delayed for 3-Days, this
entire 3-Day deal is something new that's been implemented.

If so would it not be better to send out an immediate confirmation
something stating to the effect of :

"Your WithDrawal Request Has Been Received and will be processed within 3-Days" ?

My only concern now is that a 3-Day deal puts me inside of this 5-Day Chinese Holiday,
will that add another 5-Days to the 3-Days for a total of 8-Days waiting time before the
process even starts ?

During Chinese New Year we are using another of our banks.
Hong Kong is much more efficient and they keep closed only on monday.
I would expect your wire to hit your account around wed/thur, but please don't get angry if you get it on friday.
I will ask Raphael to get the verification email straight.

Thanks and please reassure your wife, we are not here for a quick buck.

Have a good weekend

Giancarlo
Bitfinex Team

Thanks Chief,

I'm a member of:
https://www.TradingView.com
Primarily for the lack of a finding a good
BitFinex Chart to work off of that I can use indicators,
of which even they don't offer, I use their BitStamp chart
which is close but still not quite a BFX Chart, I'm aware of
BitCoinWisdom's BFX Chart, but BitCoinWisdom is no TradingView.com.

I've sent at least 3 to 5 people / referrals who've opened accounts at BitFinex,
They keep asking me for a "Referral Link" which I take as a affiliate link, my response
has been "Those are given out upon Request".

It's not that my Wife or I for one moment had any doubts in the Character of BitFinex,
but we are aware that bad things sometimes happen to "Good People", like Regulation Traps.

Which would not be a reflection upon BitFinex but more of the Chinese Government again,
having come into this market two days before the "China Exodus" on Dec. 5, 2013 we are all
too aware of the effects of China's Regulations, we took a serious dent just from that.

We watched this market make a five-times fold in Nov. 2013 when we found btc at $200 per btc,
by the time we got all of our KYC/AML regulatory requirements out of the way btc was at $1100 per btc,

Trust us when we say that we are not big fans of regulations, especially Chinese Regulations at this point.
Witness "Five-Fold", we come into the market and two days later the bottom drops out due to China, thus
leaving us with the market we have today, and now even more Chinese Regulations.

First no banks, secondly no third party money transactons like PayPal or AliPay, now no ClearingHouses,
The Chinese Govt. have all but murdered the Chinese Exchanges which all but lead the Nov. 2013 rally,
and still no one makes a move at https://www.TradingView.com without first seeing what Huobi
is doing first, it was BtcChina who the Chinese Gov. dropped the hammer on, now it's Huobi.

Here is a nice link you may enjoy:
http://www.mrspeaker.net/btc/

Thanks