Quote from: Lucius on December 13, 2018, 10:52:09 AM

npole2000 by what you wrote in your posts it seems that you possess fairly good knowledge regarding cryptocurrency and PC/online security. Unfortunately, you made just one mistake by downloading that fake wallet (if this is way how you get infected). In past such fake wallets only could steal seed or private keys, and now they become even greater threat. Because of that I only claim BCH via ElectronCash (https://electroncash.org/ is only legit site), and all other BTC forks have never been too important to me.

Quote from: npole2000 on December 13, 2018, 01:21:54 AM

I'm opening a legal complaint against Cherry Servers.
Due to the low amount involved I can use the EU small claims (no lawyer is needed and it's all electronic).
Instead of pursuing the hacker (I believe Valerian is doing it already), I will try to recover my money from Cherry Servers proving their negligence.
The evidence to support the thesis is about the fact that Valerian contacted them about the illegal activities running on their servers, giving enough information to identify the customer and while they didn't wanted to disclosure the customer identity (perfectly legal without a court/police mandate) they didn't reacted, neither they care to check the server, leaving it operative for several days, so leaving the criminals doing more damage (including to me).

This is good move since you have that option, honestly I did not even know such option is existed in EU (for some reason only Denmark is excluded). By the answer Cherry Servers give to Valerian77 they are not obliged to disclose such information to anyone then "local law enforcement agencies in Lithuania".

Quote

Dear Sir,

Despite the best intentions, I'm afraid we cannot help you in this situation. We do not reveal any information about services associated with our prior or current clients to third parties. As our company is registered in Lithuania, we are only accountable to local law enforcement agencies in Lithuania and can only reveal such information to them when obliged to do so by local law or when a Lithuanian court order is received.

I hope European Small Claims can be of assistance in such a situation, be sure to let us know how the situation develops.

And considering the amount, the case actually might stand a chance. It seems there are quite a few people who have been affected, a class action may be the best route of action.