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Quote from: cantap on December 19, 2018, 10:26:56 PM

Quote from: azamkh on December 19, 2018, 10:25:58 PM

Greetings everyone. Am I right that Stacktical couldn't be as efficient as it is supposed to be without decentralization?

Hey man! Yeah, that's correct. Their system removes many intermediaries when it comes to manage customer expectations and settling disputes after service failures Wink

But if we are speaking about decentralization, how exactly is that realized? Kinda what are the decentralized nodes?

Interesting question. Well, SLA are deployed as Smart Contracts on the Ethereum blockchain. It makes them decentralized by nature, and able to borrow the properties of the blockchain, such as the immutability of records. Service providers use SLA to make claims about their reliability, in order to acquire and retain customers Wink

Is it cheaper to retain the existing customers than attract new one?

Of course! There was a special research comparing these 2 ways and attracting a new customer is 10 times (or even more) more expensive, as far as I remember, than retain the existing one Roll Eyes

Wow, I thought that the difference is not that high. Seems that in this case the usage of SLA is slightly more beneficial

Exactly! And that's why demand on Stacktical is pretty high nowadays. More to this, I am sure in upward trend in the nearest future

Sounds good and fair! Thanks a lot for your help

A pleasure to help you in here Roll Eyes