Quote from: HF-Engineer on February 02, 2014, 02:57:30 AM

Quote from: DoogieHouser on February 01, 2014, 11:19:14 PM

Blah, Blah, Blah. RPi is NOT reliable. You had better make good on the Miner Protection Program. Maybe offering Ubuntu laptops on your website would help.

I know, you're tired, you're too busy... the fact that the Bitcoin we were FORCED to pay you is now worth at leat 8x what it was at the time of purchase has no impact. HashFast should be able to afford an entire TEAM of engineers to support a product that it released while it was in Beta-testing. I will be sending HashFast my invoice for beta-testing their hardware, and the consent was given at the time of sale. Look it up.

I'm sorry you are not happy. I do not make policy, nor can I change it. I did not collect any orders. I am just an employee, and I wasn't even working for HF until December!

You can "shoot the messenger" if you like, but I'm only trying to help. If you, or anyone else here, doesn't like my advice, feel free to ignore it.

Quote from: DoogieHouser on February 02, 2014, 01:05:05 AM

I'm not doing a damn thing until I receive "official" notice from HashFast.

Sorry Phl, you could be any jackass on the Internet.

I've got 8 days left on my warranty, and I'm not going to risk it on somebody I don't know on BitcoinTalk. Ha! What a great way to void the warranties of unsuspecting HashFast customers.

Not this cowpoke.

Feel free to ignore me. I've only ever suggested people run an image downloaded from http://setup.hashfast.com/, so that should constitute "official" for most people.

You are complaining about reliability, which we are improving, and yet you want to ignore it. Sounds like you just want to suffer.

I'm working all weekend on my own time, and I'm not paid for support at all, so I'm only here because I want to help. I could be doing any number of more fun things right now, so save your complaints, because I've got just as many!

-Phil

I'm very interested in what you have to say and anything that can be done to improve stability. I have Sierras myself and I'm getting the watchdog errors and HF Get Header USB Read err:(-1) and LIBUSB_ERR_IO which results in the unit restarting itself and then hotplugging back over and over again.