Quote from: Bitcasino.io Support on January 10, 2019, 09:34:44 AM

Quote from: GGx1234 on January 09, 2019, 07:47:13 PM

Quote from: Bitcasino.io Support on January 07, 2019, 08:32:07 AM

Quote from: GGx1234 on January 05, 2019, 04:42:23 PM

Quote from: Bitcasino.io Support on November 26, 2018, 12:48:08 PM

TL;DR

Quote from: Kevinn22 on November 25, 2018, 01:24:22 AM

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It's not 100% correct that we have replaced the 25% reload bonus with only races.
We now have weekly campaigns which range from free spins offer, leaderboards, deposit campaigns
and cashback on losses. We are constantly working to please all customer needs.

Quote from: areezy on November 25, 2018, 08:55:43 AM

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Quote from: Kevinn22 on November 25, 2018, 01:24:22 AM

Quote from: Lucky7btc on November 25, 2018, 12:32:59 PM

I couldn't agree more. This casino has really gone downhill for the worse. Whoever bought this casino doesn't have a clue about how to run it.

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Cheers,
Karl
Bitcasino.io

You say this but I just checked and confirmed with live support, for the last 90 days(roughly when the 25% reloads were removed) I've received 3% in bonuses on total deposits of 0.26 btc....

Hi GGx1234,

I believe what I've said before is correct though - and what our live support said is correct as well.
That is because liked mentioned on the above message, we have different variations for our promotions - not only deposit bonuses.

Cheers,
Karl
Bitcasino.io

Hi Karl, the 3%bonuses is my total bonus money recieved including deposit bonuses,cashbacks, and all promotion incentives.

I stand corrected then Embarrassed

Could you please DM your username and we can have a further look on your account.

Cheers,
Karl
Bitcasino.io

To open this case up more for public: The user have violated our general terms and conditions which is why there has been lack of promotional incentives.
I have adviced the user to contact our security if further information is needed.

Cheers,
Karl
Bitcasino.io