Rule 6. Nothing contained herein shall be considered as excluding FortuneJack of liability in cases where exclusion of liability would be illegal under the relevant laws, including in cases caused by our gross negligence.
"including in cases caused by our gross negligence." I was not the person that ignored this bug and caused this result to happen. They were notified prior of this bug existing, yet they let it continue on without any player notification. Do we need to say anything more now?
You should prove that the bug was brought up by gross negligence first before you even claim that Rule 6 applies to you. Gross negligence is a big word that is why we should not taken it lightly. Even in lawsuits "gross negligence" is something needed to be proven first before someone finds to be guilty of it. If they have done their part and still a bug ruined your game it doesn't mean that they were purely not showing diligence in their job as mistakes like that happen but does it show gross negligence? I don't think so these employees are still human and you need to think about that.