Quote from: Theb on January 10, 2019, 09:01:10 PM

Quote from: verusfides on January 03, 2019, 09:06:41 AM

Rule 6. Nothing contained herein shall be considered as excluding FortuneJack of liability in cases where exclusion of liability would be illegal under the relevant laws, including in cases caused by our gross negligence.

"including in cases caused by our gross negligence." I was not the person that ignored this bug and caused this result to happen. They were notified prior of this bug existing, yet they let it continue on without any player notification. Do we need to say anything more now?

You should prove that the bug was brought up by gross negligence first before you even claim that Rule 6 applies to you. Gross negligence is a big word that is why we should not taken it lightly. Even in lawsuits "gross negligence" is something needed to be proven first before someone finds to be guilty of it. If they have done their part and still a bug ruined your game it doesn't mean that they were purely not showing diligence in their job as mistakes like that happen but does it show gross negligence? I don't think so these employees are still human and you need to think about that.

....Can people who haven't read any of the previous posts NOT respond like this? They knew about the bug way before I went to play on it. They could've shut it down at anytime. Are you saying I should assume responsibility for their own actions which led me to having a jackpot forcibly removed from me because of their GROSS NEGLIGENCE? see how that phrase works perfectly there?

Being human and being irresponsible are two very different factors. It does not require a lot of brain work to temporarily disable a game that would be causing problems with players currency involved.

It's pretty clear to me the people that were responsible for this did not stop this from happening knowing that the finance department would be required to stop the players upon their withdrawal requests. Give me one good reason why they didn't stop function of the game hours after they had known of it's problems.

Furthermore. Why did they choose to remove the funds from me 13 hours after when I hit the jackpot. Why did they not simply remove the funds beforehand so I could avoid this whole hassle? It's because the developer of that game was negligent. They assumed it would be no big deal to just let the problem run because eventually it would work itself out.

I want the developer(s) themselves to read this very comment and explain to ALL of us why they or he/she did nothing.