Quote from: Teksastony on January 15, 2019, 07:24:56 PM

Id up108385301. My problem is solved. You have solved it by closing fiat withdrawal from my approved account. It's impossible to understand. My account is approved. In contrast to the fiat withdrawal

Anyway, when will the sepa withdrawal be closed for 15 days? Is it very difficult to make any information? It is called to see status page like auto post. As I said in the previous comment, the cancer is healing every 15 days. What is unresolved? Why don't you share that?

Dear Teksastony,

Thank you for the update.

We are happy to hear that your issue was solved.

It seems that your case was related to AML\KYC audit. Please be informed that AML/KYC procedure is a must for all of our customers at some point during their activity on our exchange and was implemented in order to ensure the safe trading environment.

Currently, SEPA withdrawals stay unavailable due to maintenance, but our team is working on this issue.

We recommend you to monitor our status page to be aware of the latest news:

https://status.cex.io/

If you will have further questions - please let us know.