Today i opened 2 tickets about my 2 bonus issues 1st issue.Today i received an email from FortuneJack, NO-DEPOSIT BONUS of 0.00253464 BTC, But when i tried to Claim it, the page redirect to me at Balance page. I'm not able to claim it.
Screenshot: http://myprintscreen.com/s/1547539615.509867.png2nd Bonus issue1st Bonus activated and i received BONUS AMOUNT: 4295.99949788 XDG, But it was failed after i received Bonus amount, but i did not place any bet.
Screenshot of amount: http://myprintscreen.com/s/1547541869.08564166.png( 1st Bonus Valid Until date: 2019-01-25 ) then why my bonus failed today? even i did not placed any single bet.
2nd Bonus was failed during the activation time and did not received any amount from 2nd bonus.
( 2nd Bonus Valid Until date 2019-01-29 ) Also failed today, even i did not received Bonus amount.
Here is the support screenshot:http://myprintscreen.com/s/1547540079.03874311.pnghttp://myprintscreen.com/s/1547540112.34887939.pngIn support screenshot, you can clearly see this that 2 and 3 bonus.
In second Line
The "Just Because" Bonus Bonus was failed on my side but on support side 2nd bonus was not activate.
( Check Bonus Valid Date on support screenshot )In third line
The "Just Because" Bonus Bonus activated on my side and as well as on support side, But it was failed after i received Bonus amount and but i did not place any bet.
( Check Bonus Valid Date on support screenshot )Screenshot Attached:
http://myprintscreen.com/s/1547535578.7673686.pngThey closed all my tickets without a single response.http://myprintscreen.com/s/1547541548.92696708.png ( 1 BTC) from my Bonus list without any response on my ticket. i don't know why the are doing this, but this is seems suspicious.
Weekly Deposit Bonus still activate in my bonus list, but the Both NO-Deposit bonus
( worth of 1 BTC) was removed from mu bonus list.
