Re: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting
Today i opened 2 tickets about my 2 bonus issues
1st issue.
Today i received an email from FortuneJack, NO-DEPOSIT BONUS of 0.00253464 BTC, But when i tried to Claim it, the page redirect to me at Balance page. I'm not able to claim it.
Screenshot: http://myprintscreen.com/s/1547539615.509867.png
2nd Bonus issue
1st Bonus activated and i received BONUS AMOUNT: 4295.99949788 XDG, But it was failed after i received Bonus amount, but i did not place any bet.
Screenshot of amount: http://myprintscreen.com/s/1547541869.08564166.png
( 1st Bonus Valid Until date: 2019-01-25 ) then why my bonus failed today? even i did not placed any single bet.
2nd Bonus was failed during the activation time and did not received any amount from 2nd bonus.
( 2nd Bonus Valid Until date 2019-01-29 ) Also failed today, even i did not received Bonus amount.
Here is the support screenshot:
In support screenshot, you can clearly see this that 2 and 3 bonus.
In second Line The "Just Because" Bonus Bonus was failed on my side but on support side 2nd bonus was not activate. ( Check Bonus Valid Date on support screenshot )
In third line The "Just Because" Bonus Bonus activated on my side and as well as on support side, But it was failed after i received Bonus amount and but i did not place any bet. ( Check Bonus Valid Date on support screenshot )
Screenshot Attached:
They closed all my tickets without a single response.
1st issue.
Today i received an email from FortuneJack, NO-DEPOSIT BONUS of 0.00253464 BTC, But when i tried to Claim it, the page redirect to me at Balance page. I'm not able to claim it.
Screenshot: http://myprintscreen.com/s/1547539615.509867.png
2nd Bonus issue
1st Bonus activated and i received BONUS AMOUNT: 4295.99949788 XDG, But it was failed after i received Bonus amount, but i did not place any bet.
Screenshot of amount: http://myprintscreen.com/s/1547541869.08564166.png
( 1st Bonus Valid Until date: 2019-01-25 ) then why my bonus failed today? even i did not placed any single bet.
2nd Bonus was failed during the activation time and did not received any amount from 2nd bonus.
( 2nd Bonus Valid Until date 2019-01-29 ) Also failed today, even i did not received Bonus amount.
Here is the support screenshot:
In support screenshot, you can clearly see this that 2 and 3 bonus.
In second Line The "Just Because" Bonus Bonus was failed on my side but on support side 2nd bonus was not activate. ( Check Bonus Valid Date on support screenshot )
In third line The "Just Because" Bonus Bonus activated on my side and as well as on support side, But it was failed after i received Bonus amount and but i did not place any bet. ( Check Bonus Valid Date on support screenshot )
Screenshot Attached:
They closed all my tickets without a single response.
Today they removed both The "Just Because" Bonus ( 1 BTC) from my Bonus list without any response on my ticket. i don't know why the are doing this, but this is seems suspicious.
Weekly Deposit Bonus still activate in my bonus list, but the Both NO-Deposit bonus The "Just Because" Bonus ( worth of 1 BTC) was removed from mu bonus list.
Today screenshot:
Yesterday screenshot:
what would i do if the both bonus was end?.
( 1st Bonus Valid Until date: 2019-01-25 ) ( 9 days left )
( 2nd Bonus Valid Until date 2019-01-29 ) ( 13 days left )
Checking this, will get back to you soon as well ^^
UPDATE: Your first Bonus was void because you have activated second bonus and the second bonus was void manually, maybe you tried to get back to first one and that didn't work or stopped playing and moved to dice and that was an issue. anyways, there was some technical issues and bonuses turned out to be void, but you do not have to pay for this for sure. You will be reached by our supports team and they will restore your bonus manually. Please, log in on your FJ account, so supports team could talk to you today.
Cheers,
David.