Quote from: Erasmuss on January 17, 2019, 03:26:33 PM

Hello, everyone! Sadly, Ive returned this week with no update on my account. As many will remember, my account that had a significant amount of money in it on Binance was blocked months ago and still hasnt been reactivated. I tried to get my account unblocked by giving Binance all the information that they requested. Throughout the whole process Ive been informed of different reasons for why it was blocked in the first place, and the last reason was its an internal investigation and I should contact local authorities (unfortunately Ive received the same answer from them every time).

I only used the account for arbitrage, in the same way that I do on other big exchanges where I havent had any problems with my accounts.

Why Im coming to the public with this is that Im asking for more assistance from Binance because Ive already given them all necessary information that proves my identity and proves the credibility of my money. Im open to any communication and assistance and Im willing to provide any extra information they need from me to resolve the problem and move forward.

I don't know much about Maltese law, or whatever other jurisdiction Binance might fall under. It sounds like you're under investigation. They likely have some legal obligation to freeze your account if you or the account are under official (government) investigation. If your account wasn't ordered frozen by authorities, chances of recovery are better with some legal pressure.

I would consider the following steps:

Consult with a lawyer. You may be in a position to begin civil proceedings against Binance at this point. There are lawyers who specialize in recovering frozen bank accounts for foreign account holders. This seems similar.
Contact the Malta Competition and Consumer Affairs Authority and the European Commission, file complaints against Binance and ask for advice on how to proceed.
You could try filing police reports against Binance, both local and in Malta.