I think he was saying that he provided both a shipping and a billing address but, out of fear they would ship to his billing address, opened a ticket 20 minutes after placing his order to confirm they were shipping to his shipping address and not his billing address. Pangolin confirmed they would ship to the shipping address. Tracking number is provided by Pangolin upon shipment which showed the package was going to the billing address instead of the shipping address.
Exactly,
They had 3 days to fix it (3 days after my order, and 3 days after they shipped) and they didn't do it.
I don't know.
It's not cool in my opinion.
EDIT: Most poeple have the same billing address and shipping address but I had not. Billing at my address but shipping elsewhere.
EDIT2: Anyway not much can be done anymore, i will take the shipping lost but don't trust them about changing address .... even before they ship. Either they have a bad comminication or i don't know ...
EDIT3: All 4 are working great