Quote from: FortuneJack on January 21, 2019, 01:49:38 PM

Quote from: GGx1234 on January 21, 2019, 11:51:41 AM

FortuneJack, you ignored my last message Sad

. So after 3 weeks a new set of spins were credited but AGAIN these do not work and I cannot play them. I asked support if they could manually add me 50 spins as they were able to do so in a different circumstance for a pragmatic slot like Tales of Egypt but they said it's a different department.

Hello, GGx1234
I fully understand your frustration, but due to unexpected technical problems, it takes longer than usual.
Problems will be fixed in a short time, and we will update you as soon as possible.
Thank you for your patience.

I've been told a "short time" for the last 3 weeks. I'm just frustrated over the timeframe of this and it's far exceeded any sort of issue I've had in the past. I was originally told 24-48 hours, and last week was told it would be completed "very soon" but it's been 22 days. Please understand that 22 days and 15 separate conversations with live support that have amounted in no resolution is the source of my frustration.