Quote from: Peeps Place on January 30, 2019, 02:54:09 AM

Quote from: sportsbet.io on January 29, 2019, 12:49:32 PM

Hi,

Please be advised we have been in regular contact with areezy regarding this self-exclusion procedure over a period of time. It became apparent that WE had to place areezy on a Permanent self-exclusion due to the claims of serious gambling issues ( Which, he is openly admitting here )

When the decision is reached and action is taken by us, any open bets are voided and money returned to the customer. ( areezy, we are still waiting for your reply to our last communication regarding Wallet so we can return the voided bets )

I was here when the Sportbet team voided the bets and it didn't matter if it was top placed team, or bottom-placed team. It was just important to cancel these and close this account down in the best interest of our customer.

I won't be going into any more detail about this case, as im sure you all understand there is a fair bit of information not mentioned here that doesn't need to be brought out to the public domain.

'areezy' please give the odds talk, the calculations and sports betting in general a rest for a while, a break is as good as a holiday hey?

regards,

Steve,
Sportsbet.io

If money were returned because of self exclusion, then many would be betting futures/outrights and excluding themselves when the future bet looked bad.

Many books have rules in place that are never invoked. Confiscating funds because of self exclusion should not be invoked. The player should be banned and all winnings paid along with futures that may accrue after self exclusion.

By the letter of the law, Sportsbet is allowed to confiscate the player's funds. If Sportsbet does confiscate money, it is showing to be a lower tiered book. This type of situation is why sportsbet does not have a high rating.

Exactly poor service. They void my bet while I had a temporary self exclusion going on unbelieveable.