Quote from: TheQuin on February 20, 2019, 09:47:34 AM

Quote from: bitmaster88 on February 20, 2019, 09:37:10 AM

Quote from: deisik on February 20, 2019, 09:23:35 AM

Quote from: bitmaster88 on February 19, 2019, 05:57:29 PM

I think freebitco is very dubious. if you lose the 2fa you have no chance to get back and you lose all btc you have paid. the supporter asks for deposit address signature. but that's not because I've entered the wallet btc from coinbase and xapo. How do you get your account back? I have new cell phone, because the old kapput is and no access to 2fa. that's been 2 years ago. Unfortunately, I'm stupid and have my cellphone number not registered.

How is that dubious?

I'd rather call it your negligence. If you don't know how to use 2fa and what it may lead you to (read, funds being no longer accessible) in case you lose your phone, just stick to old recovery methods like email. Other than that, I don't understand how losing your phone can prevent you from accessing or restoring your access to a site as losing a phone is not equal to losing your phone number as you can easily get it back even if you don't lose your phone but your SIM card malfunctions

you can not do anything. because I have new IP Internet address. and 2fa was in mobile. I can not do anything without my old IP address. and bitcoin address signing is not synonymous, because I use Xapo and Coinbase. I can restore everywhere, except at freebitco it does not work. who know how to steal people btc

As you have just been told you lost your phone not your phone number. You could have set up a recovery number, backed up your secret key, or a number of other things, you didn't. We didn't steal anything, you lost it due to your negligence. As you can see it isn't just me saying this but everyone else who has responded. We all learned from our mistakes when we were new to Bitcoin and almost everyone who has been around a few years has lost some coin somewhere. Your problem is you will not take responsibility for your own mistakes and because you look to blame others you'll never learn anything.

I do not blame you for my mistakes, but that you are unable to recover my account. yes, I made mistakes because I did not know that. everything was new to me. I'm just disappointed that freebitco does not help. Other side I was helped, and freebitco can not help. If you do not own the key then you lose everything. and that Internet in Switzerland imner generated new IP address that they should know. i do not have access to my old ip adress. for me it's just weird that I can restore to other sites like Coinbase, Binance and so on and freebitco is not. then it looks like you would keep btc yourself and block the users. that's stealing for me.