Quote from: Lauda on February 20, 2019, 07:15:53 PM

So every time an exchange asks me for documents to withdraw, I'm being extorted? .

most known exchanges, make things quite clear.

Take Binance for an example , they literally tell you that if you decide to withdrawal anything above 2BTC per day, you will need to provide a,b,c documents.

most other exchanges have a similar thing, and it's pretty different from what Cloudbet do, comparing these two completely different things is not very logical.

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Keep in mind that you don't get asked anything for deposits/withdrawals under certain amounts (or unless something triggers alarms). I have issues following this logic

so if depositing 129BTC does not require any documents, why should withdrawing 50BTC require 2 months of on going investigations and the whole KYC drama ? notice that the player account was frozen after trying to withdrawal 50BTC

Quote from: DireWolfM14 on February 20, 2019, 08:05:13 PM

What I would like to see is a very hard to ignore notification on the casino's membership initiation page informing their clients that KYC is not needed for using the site, but payouts greater than x amount require KYC. I know it's probably buried in the fine print of the TOS, but making clear and unambiguous would greatly reduce these types of scam claims.

indeed, this is the least they should do. i did skim through their terms and conditions and i failed to see anything clearly stated at all.