Blockchain.info was some how better, since the website was upgraded to blockchain.com so many people are having the problem. My friends have the same experience. I am scared of depositing any fund there.
blockchain.com is more upgraded because its a nice site and has a new domain extension ( .dotcom ) , they also support a new coin called xlm ( strllar lumens ) . so far i did not experience an issue regarding on their site .
The blockchain.com wallet is not responsible in case your funds are lost in your wallet.
Because they do not hold your wallet password and they have no access to our accounts. So we can not blame the blockchain if we lose our funds.
And why not ? If they dont hold our balance then who do you think holds it ? They are centralized , which means they overall controll the data and money of their users . all exchange / wallets do have a responsible for their users . they can be call a scam if they dont want to respond from their costumers query .