What da..revert it means pababalikin nila? How come? once you can make a transaction on blockchain hindi na yan mababawi unless kung sa kanila yung receiver. It's clearly obvious they are a very shady wallet. Maybe they allowed to cash out a small amount, not a huge amount. I remember in my case before when I used Freewallet.org and until now my token there can't retrieve.

Just keep update on their support team, or tell them you make a scam accusation against them in all social media where you can drive traffic.