What are you waiting for? I've already told you many times that we only recover accounts if we receive a Bitcoin signed message proving ownership. They cannot be faked and we can verify them unlike videos and screenshots.
The fact that he is a newbie maybe he doesn't know that thing... And maybe that's the reason why he's ignoring the suggestion, if not it is something fishy...
As for @bitmaster88 try to look at this,
READ IT VERY CAREFULLY AND UNDERSTAND WHAT IT SAYS. How to Sign A MessageThey do know what it is because I've already explained it to them many times. They can't sign a message because they used a service rather than a wallet. For some reason, they seem to think if they just keep on requesting the same thing over and over again they will get a different answer.
you can call Coinbase, believe me. You can also call my email services. You do not care. Mainly you earn money. It does not matter how fucking other people goes.
they only think about themselves.