Hello so basically to make it clear fortunejack simply canceled a winning bet I made without giving me a reason I was betting on lightning roulette and the number rolled, I won and got a message saying my bet was not made on time so i didnt get my winnings, this has happened to me twice I got the game ids and I have been ignored by support many times until I made it public they are just now only escalating my problem to game provider to tell me the reason why I my bet was canceled and maybe my money back! If you want more information and details about this go to:
https://bitcointalk.org/index.php?topic=774929.msg50002825#msg50002825 where I made my post
In this gallery you can see all my missings tickets I opened and got insta deleted and wont even show up at ticket record and you can see fortunejack clearly admiting they refunded my bet but know the reason why it happened, so now you refund winning bets without a reason?
https://imgur.com/gallery/tNdIEgT @TheNewAnon135246
Your bets was canceled because our providers stopped it.
We are still waiting for their response and will update you as soon as possible.