Quote from: cozyaf on March 10, 2019, 02:11:41 PM

Quote from: Bitinity on March 09, 2019, 10:22:46 AM

Quote from: FortuneJack on March 06, 2019, 01:08:03 PM

Quote from: cozyaf on March 03, 2019, 04:22:20 PM

Hello so basically to make it clear fortunejack simply canceled a winning bet I made without giving me a reason I was betting on lightning roulette and the number rolled, I won and got a message saying my bet was not made on time so i didnt get my winnings, this has happened to me twice I got the game ids and I have been ignored by support many times until I made it public they are just now only escalating my problem to game provider to tell me the reason why I my bet was canceled and maybe my money back! If you want more information and details about this go to:

https://bitcointalk.org/index.php?topic=774929.msg50002825#msg50002825 where I made my post

In this gallery you can see all my missings tickets I opened and got insta deleted and wont even show up at ticket record and you can see fortunejack clearly admiting they refunded my bet but know the reason why it happened, so now you refund winning bets without a reason?

https://imgur.com/gallery/tNdIEgT

@TheNewAnon135246

Hi dear player,

Your bets was canceled because our providers stopped it.
We are still waiting for their response and will update you as soon as possible.

Any news from the providers about this issue? If no, I think you should deactivate all games by the provider till the issue is solved to avoid another similar issue. It wont be good for your reputation if there are other similar issues after this one (hopefully not).

Check this link guys I waited 9 days already and fj lied to me about the provider saying they didnt have the reply while the provider had already sent them all the info, and I contacted them everyday, I found this out by contacting the provider myself:

https://bitcointalk.org/index.php?topic=774929.msg50091060#msg50091060

Post a screenshot of the email the game provider sent you (including the date). You only posted a screenshot of a partial chat log.