Quote from: Donnysu on March 26, 2019, 02:18:14 PM

My request 1604809.
Открыл билет уже 6 дней назад , по поводу того что отключили аккаунт с деньгами в эквиваленте 26.000$.
Сам с РБ, работал до этого с ними 4 месяца - все было окей.
Кто может помочь в этом вопросе?

а у вас случайно не моя проблема? смотрите ниже.

Quote from: McLarenF11 on March 21, 2019, 10:16:38 AM

Всем привет.
Очень нужна ваша помощь, может кто сталкивался с таким уже?
Битра заблочила мой аккаунт. Он верифицирован, уже более года на ней.
Мне довольно часто переводят битками за рекламу на кошелёк битры.

Полез в саппорт, написал им, мол разблокируйте, они мне в ответ:

Quote

Thank you for reaching out to Bittrex. It looks like your account has been disabled because it is under Compliance Review. Please refer to ticket #тут_номер and complete the steps requested.

The account will remain disabled until the review is completed and our Compliance Department deems that the account can be re-enabled.

Кликаю значит по номеру тикета и тут я вижу этот п";@ц :

Quote

February 23, 2019 00:53
Your account is currently under compliance review, which entails an examination of recent and past account activity to ensure our users are in compliance with our terms of service.

Deposit Transaction:
номер_транзы_биткоина_на_55$
To facilitate our review, please provide the following information:
- The source of the funds contained in the above transaction(s), i.e. how and where they were acquired or purchased
- Relevant documentation which indicates proof of ownership of the funds in question

Thank you for your cooperation with this matter. Once the above information has been provided and the compliance review has concluded, we will notify you of the results and the status of your account.

Далее он скидывает мне форму pdf, еще 23 февраля, вот что в ней:

Quote

To continue utilizing your account, Bittrex needs additional information for our compliance process. Your cooperation in this request is greatly appreciated.If you have questions regarding this form, please reply to your respective support ticket.
1.Employment status
☐Self employed
As: ______
☐Retired
From: ______
☐Student
Name of institution: ______
☐Homemaker
☐Unemployed
☐Employed
Name of employer: ______ Occupation: ______ Time at current employer (years): ____ Annual income (in USD): ____
☐Other
List: _________________________________
2.Source of funds for trading. Check all that apply:
☐Employment
☐Investment
☐Inheritance
☐Crypto mining
☐Retirement income
☐Other [conditional if checked]
List: _________________________________
List: _________________________________ Full Name:
Email address used for Bittrex account:
Address:
3.Please attach verification of the source of funds for trading.
a.EMPLOYMENT:i.Recent paystub or bank statement showing employment deposits.
b.INVESTMENT:i.Investment statements or certificates, bank statement showingdeposits from investments, or letter from financial advisor detailingnature of investment.
c.INHERITANCE, INSURANCE, GIFT:i.Letter from donor, copy of will/check/grant of probate from stateadministrator, or letter, receipt, copy of check reflecting insuranceproceeds.
d.CRYPTO MINING:i.Attach utility bill or mining equipment purchases.
e.RETIREMENT INCOME:i.Attach receipt showing monthly income.
f.SALE OF ASSETS:i.Attach sales contract or other document reflecting sale of the assetinvolved.g.
OTHER:i.Please attach relevant document.

И крайнее обращение от 7 марта выглядело так:

Quote

Your account is disabled and currently under compliance review, which entails an examination of recent and past account activity to ensure our users are in compliance with our terms of service.

Deposit Transaction:
Id Currency Amount Confirmations LastUpdatedDate TxId CryptoAddress
BTC 0.0117 4 2018-12-25 23:21:25Z всё тот же номер транзы, и кошелька
To facilitate our review, please provide the following information:
- The source of the funds contained in the above transaction(s), i.e. how and where they were acquired or purchased
- Relevant documentation which indicates proof of ownership of the funds in question

В общем они хотят документального подтверждения дохода, точнее именно той транзы, хотя их там не мало.
Так ещё эта транзы декабрьская, а написали они в 1ый раз оказывается 23 февраля. Да я осёл проглядел, и не среагировал вовремя.
Как теперь я им подтвержу их, если доход от рекламы.
В общем народ, очень нужна ваша помощь, а то я в афиге просто. Может кто сталкивался, или подскажет по делу?
Заранее очень благодарен.