Quote from: BitTechNewbie on March 25, 2019, 04:32:42 PM

I haven't been keeping up on Cryptocurrency in a while. I went to go log into my Trezor and found out I needed to do an update. When I was able to login all my Cryptocurrency was gone. I restored from my recovery seed and same issue.

I noticed now when I recover using my Trezor recovery seed that the Trezor stays with the default settings, my logo is gone, the security is gone, transactions are missing...etc.

Has anyone else run into this issue and if so were you able to recover from it?

first off how much did you lose

and I am sorry for your loss

Never never never never never never never do a firmware update with coins in the wallets.

have a second trezor that is fully updated and empty.

move all coins from outdated trezor
update it
check that your passwords are good.
doublecheck your seed.

move coins back to updated wallet.

I have 3 trezor wallets
coinbase wallets
blockchaininfo wallets
and some core wallets on pc's with clones of the hdds

it is easy to lose your coins without a shit ton of backup options.