Quote from: DiHunter on March 26, 2019, 07:14:32 AM

Quote from: zombieapocalypsecoin on March 26, 2019, 04:52:49 AM

We should also ask the policy regarding stop giving a service to users

with DiHunter for example he is saying he will not do KYC and he also said he opened tickets using a false email, i am sure exchanges detect such things like IP, cookie session, etc. what i am thinking is tradesatoshi stop providing service to that user because he is not cooperating with the verification and submitting tickets with fake email

if a mod is watching this then they just need to look at the timestamp of his email and find the user, cookies and ip will also help.

Quote

10.03.2019, 03:51, "Tradesatoshi" <donniediamante@tradesatoshi.com>:
> Dear user,
>
> We apply the KYC procedure when we detect suspicious transactions on a client's account to make sure the funds are safe and that it's not being used for fraudulent activity. It's a common practice for the financial institution.
>
> Kind regards,
> MOD Donnie

There are two reasons you're writing this bullshit, man:
1) You're a liar;
2) You don't bother yourself to read.
You quote one message without bothering to read the following:
https://i.imgur.com/TbaQGUS.png
Feel free to read more here: https://bitcointalk.org/index.php?topic=5118992.0

I had never created real tickets with false email, just tried to send some info through the support form to test if another mail-address will pass, while getting a mistake for unknown reasons with the main mail-address.

This whole thing happened due to the blatant lack of professionalism of the Tradesatoshi-staff, which along with the trading tools have blocked for users the ability to create support tickets from inside their account. Feel free to read this:
https://i.imgur.com/Xt0jzy1.png
https://i.imgur.com/3aKwI54.png

When after many users complaints the support was finally opened, i have opened a normal support ticket inside my account and asked about the reasons of KYC-check and administrator confirmed, that my account is under a common KYC-check. This info is present in my topic, but you're haven't bother yourself to read it.

The problems of Traidsatoshi with their KYC:
1) All affected users had the first-level verification from Tradesatoshi. And they could trade with a withdrawal limit of up to $2000 equivalent. So all their deposits were legal. But now they are freezed.
2) Traidsatoshi had never intended to make and had not made any notifications prior KYC-check started. You can find proofs here: https://bitcointalk.org/index.php?topic=5118992.msg50312332#msg50312332

Stop giving general answers. With the flame of bolivarcoin-troll and the lack of answers from tradesatoshi staff this only worsens the situation.

my account is also locked fro no reason, now they ask me give registration details, I don't understand why,, I have my login id, password, access to my emails and also the tfa, what else do I need to prove to claim my account.. these people are full of shit riding out ways to hold our money