querida senhora,
Please, be so kind to provide to us or to the authorities the following documents:
A valid picture ID
A selfie with your ID and a paper with a unique phrase we will provide to you (please open a ticket in order to obtain it)
A recent proof of address
Fill out all information requested online from your account (please open a ticket in order to be able to do it)
Upon receipt of the above information, if all the documents requested met the above criteria, we will release funds in one business day.
Please note:
All above documents must be in the name we do have on file
Even if we will consider a legal action against you for defamation, we will not further hold your funds if the above requested are satisfied
Thank you
You should hang your head in shame. You are a disgraceful, pathetic imbecile who tried to selective scam the OP but the OP fought back and took on both and your tiny little scam exchange called Rock Trading.
The OP has the backing of the community. The Rock Trading has no reputation and never will - it is on its long slide in to demise that leads to it being closed because people will not use it, people simply do not trust it.
You thought you it would be a simple thing to selective scam the OP but when he fought back and exposed your little scam exchange called Rock Trading you became angry and tried to use every excuse in to book just to drag this out as long as possible in the hope the OP would give up but he did not give up. He took you on and involved various authorities. Shame on you.
Even now you ask for information from the OP but with a layer of condescending sarcasm. We all know you will not release the funds to him even with all the ID present. You will have to deal with Arbitration and then hopefully be reported to the police and tax authorities so they can investigate your scam Rock Trading.
All you had to do was to give the OP and all other customers the option to either send KYC and continue as a user of the scam Rock Trading or if they did not want to send KYC they should have been allowed the option to withdraw funds in crypto (not FIAT) and close their account at Rock Trading.
You tried to take advantage of selective scamming the OP but failed miserably because your Rock Trading is on the verge of closure thanks to the negative publicity your scam brought you. Only you know how many others you have selectively scammed but they did not expose you in the way the OP did.
Shame on you.