Silver linning for cloudbet I suppose. I mean they obviously hired a proper support here, that is not a bad idea, the dude who is here working constantly and always writing stuff that should be written here instead of leaving people in the dark so that part of the deal is great. However, the fact that people are still not getting anything done, not withdrawing, having issues with support, not getting anything after 2 months and all those things really makes the support futile.

I mean if you answer with "we will get back to you" that is not resolving a solution, that is not a way of stopping us looking out for our best interest, that is just you saying "shut up and let us work, we may not even give you your money back but we don't want you to constantly bothering us" and that's it. The new support person here is great news and great step towards right direction but you need to fix the internal support as well not just the external support.