Quote from: germanszaky on April 02, 2019, 07:25:58 AM

I can finally happily say that my case can be considered closed. My account was re-opened yesterday and I have successfully withdrew my balance. Thanks Ronnie, for escalating the issue!

That looks great, as your issue was solved it's better to edit the thread title to SOLVED and lock this thread to avoid further miss-understanding.

Quote from: Cloudbet on April 02, 2019, 11:19:17 AM

Glad to hear it, and apologies again for the delay. Thanks again for stopping by to update the thread after it was all resolved.

Enjoy your winnings!

Ronnie @ Cloudbet

Glad to see you actively solving the issues here. You have a great betting website. Good Luck!