Quote from: asche on April 06, 2019, 08:22:12 AM

Quote from: eliale on April 04, 2019, 09:56:31 PM

1) You are the owner of the account

or

2) You control an account which belongs to another person and, most likely, she is not aware.

Again this could be verified by signing a message with a funding bitcoin address.

I could post a scan of the last transfer done to the Rock from an exchange, but there is no point, since they won't release my money. Ditto for posting a scan of the banking account with the IBAN they have on file.

Moreover, he just confessed he knows the ODR complaint was made with the same names they have on file.

Quote from: eliale on April 04, 2019, 09:56:31 PM

I confirm that the ODR was opened with the same name we do have on the account.

And the 20 euro cost was paid with a banking transfer on the same name and the ODR and the Arbitrator received a PDF document from the Bank with the same names.

Quote from: eliale on April 06, 2019, 09:25:17 AM

But, again, the OP accepted our new TOS released last April 2018 where it is clearly stated the following:

https://www.therocktrading.com/en/service_terms/3

8. AML REQUIREMENTS

I already completely debunked this chapter 8 of their TOS as a ground for demanding verification.

Rule 1 applies only during registration. I'm registered for more than 7 years.
Rule 2 describes the verification process: doesn't create any new ground to start one and also reports it self to the "as required by the registration process" or to update information on the documents sent.
Rule 3 and 6 depends on suspicious transactions or suspicions on the illegal origin of the founds. They haven't even tried to substantiate this. They know that the money was earned on their exchange since 2012, trading.
Rule 4: applies to "Users who have not been properly verified". Not unverified users, but users who have not completed properly the verification process. Who sent fake documents or not all the necessary documents. So, 8.4 talks about "completion of the due verification process". Completion, not beginning of the verification process.
And the verification must be "due". It isn't due to unverified customers as their FAQ makes clear:
"verification isn't mandatory" https://support.therocktrading.com/kb/faq.php?id=27

Since unverified customers can´t do fiat withdrawals they can't launder money. They enter with crypto and they leave with crypto, so they launder nothing.

Their last TOS update changed nothing on the voluntary nature of the verification.

What this chapter 8 of their TOS says clearly is that they couldn't block covertly my account and leave my unaware of the block for 9 months: 8.4 says they had to notify me. But I had to go to them.

Quote from: eliale on April 06, 2019, 09:25:17 AM

The IV AMLD has been implemented in our legal system with the Legislative Decree. 90/2017, which amended and supplemented the Anti-Money Laundering Decree. The Anti-Money Laundering Decree consists of three main pillars:

I already quoted italian Legislative Decree. 90/2017 who changed Legislative Decree No. 231/2007 many times.

Legislative Decree No. 231/2007, as emended by Legislative Decree No. 90/2017, article 3, n.º 5, i), only subjects crypto exchanges to these duties if: service providers related to the use of virtual currency, limited to the performance of the conversion of virtual currencies from or into currencies with legal tender".

And article 1, n.º 2, let. ff, of the same Decree makes a clear distinction between simple scambio (trading) and conversione. So conversione under article 3, n.º 5, i), cant be identified with pure trading. Only withdrawal or handle of legal bills can be qualified as conversione/conversion.

So, only conversion of crypto into fiat by withdrawal to a bank account (or mailing real fiat bills) is subject to duties of KYC, since one cant launder money if only deposits bitcoins and withdraws bitcoin again. I left clear I only want to withdraw bitcoin.

The rest are just lies and pretexts to keep my money blocked forever, has he confessed he were willing to do.

The Rock Trading have thousands of unverified customers, but they are blackmailing only me. Of course, the others don't have 35500 euro in their account.