I received an email response from them on Friday, that I had sent at the beginning of the week. I wrote back immediately and am awaiting another response. It has been three days, it is not looking good.
I am very frustrated with the lack of support from them on the I miner I have in hand. I can not think of how angry you must be having not even received your miners yet! Keep trying to contact them and do not give up. I will let you know if I gat any responses.
Mtnminer
I am very frustrated with the lack of support from them on the I miner I have in hand. I can not think of how angry you must be having not even received your miners yet! Keep trying to contact them and do not give up. I will let you know if I gat any responses.
Mtnminer
Are these guys back from Chinese NY?
Over a month since I paid and NO ASIC's. PMs, eMails and Skype messages sent but no reply. Paid with BTC
Over a month since I paid and NO ASIC's. PMs, eMails and Skype messages sent but no reply. Paid with BTC
I haven't heard anything since Jan 25th, when they told me they can't find my address (even though it had been confirmed and verified). Have 2 of the ASIC's on order.
One of my friends who ordered 3 from them got a refund via paypal (even after a claim was filed they didn't respond, paypal unilaterally refunded).
I'm really, really hoping these guys didn't just totally jet and scam me out of my BTC; my hopes of ROI'ing have diminished, but I'd atleast like to have something in hand (even broken).
Common BTMiner, take care of your customers. This is extremely frustrating.