I have used this exchange and have not found any issue, but few people said that sometimes HitBTC ask a nonsense free while trading or withdrawing their funds. After that, I decide to stop trading my funds there, I don't want anything bad happens to me. We all need to be more careful in choosing exchanges and go away after you found a suspicious thing.
Let us know what we can do to dispel any possible doubts you might have, thanks in advance.