Guys before you take any step, please check changeNow trust feedback which shows he is a scammer. Don't be follish. There's some scam accusation threads against changeNow.
There was one case last summer that took us a long time to resolve.
But as per marlboroza's feedback, you have too many scam accusations. Isn't it correct? I know marlboroza can't give a fake feedback. I have checked the reference link and there's no doubt that you have scam accusations more than one.
To our knowledge, there was one case of scam accusations against ChangeNOW, which was widely discussed in many threads here on Bitcointalk and on other platforms. The problem was settled almost a year ago, and now our updated KYC-policies leave no chance for the same misunderstanding to happen.