Hello!
I have a similiar problem, and a friend of mine told me his account containing funds is also suspended out of nowhere!
BTC-E has suspended my account containing 100 BITCOINS after I reported my email being hacked and requested withdraw be locked until I could recover my email.
I got a reply within two hours saying withdraws would be locked, and I was very pleased.
The next day I recovered my email address and changed my btc-e password, and saw that my account is suspended still. I know for a fact all my funds are still safe in my account because when the hacker changed btc-e password to access my account withdraws are auto locked for two days.
So I make a ticket first day asking for my account to be unsuspended, no response. I keep making tickets for the next 6 days and have received not ONE single response.
I have been trading on btc-e for YEARS. This should not happen. It is very suspicious to me, that they replied nearly instantly on my first ticket asking to lock withdraws, but not on one of my 20 tickets I have made asking for a reply as to my account being unsuspended. I have told BTC-E if I do not recieve a response in next week Im hiring a lawyer and contacting authorities.
THIS IS RIDICULOUS.
For someone who's payed thousands of dollars to btc-e in past years this should not be happening, it's either a scam that's taking place, or very big problems for BTC-E owners and they have 0 time to respond to tickets?
I don't know WHAT is up with BTC-E but all I know is do NOT deposit ANY money in the site until these issues are resolved with users.
You already have a thread about this:
BTC-E Account containing 100 BITCOINS hacked!
https://bitcointalk.org/index.php?topic=451267.0Why did you edit your opening post in the other thread that this issue is resolved? Your original post is quoted by the 2nd post of that thread.
I have been longtime BTC-E trader. Recently, a ton of yahoo accounts have been hacked and it's all over the news.
I was one of them.
So your yahoo mail account was hacked...
I foolishly used the same password to login to my email that i used to register my btc-e account..
You used the same password for yahoo email and btc-e and kept 100 BTC in that account???
The hacker was able to get into my email assocaited with my btc-e account and changed my security questions and backup email for that account. He then hacked into my btc-e account and changed the login information.
So let's get this stragiht:
No 2FA for yahoo mail
No 2FA for btc-e
Used same password on both sites.
100 BTC kept in this account.
and you blame btc-e for your own stupidity?
6 days have passed since you edited your opening post in the other thread that the issue was resolved.
And why the need to post in another thread on this issue?