Quote from: rdbase on May 17, 2019, 10:58:32 PM

^^
Having quick and accurate responses are always a good sign you are using a website the owner actually cares about their customers who come and play on there.
And for those who decide to deposit onto the site they have a better sense of trust when it comes to requesting a withdrawal as well. And to most who are playing on these gambling sites this is the most important thing they actually care about at the end of the day.

Thank you. Pretty much all our guys are very aware that we're building this product so that people actually enjoy it. Management has consistently been drilling this into everyone's head since the first day of hiring. This is the main reason why we brought the site to you in what some may consider to be terrible shape. We all know that even though it's tough to listen to criticism, the only way to actually get it right is to listen to criticism. Even bad criticism is helpful if you take a step back and analyze it objectively. Maybe your FAQ needs rewording, maybe the message you're trying to get across is not understandable. There many reasons that prevent people from liking a site.
My experience has shown that taking it on the chin early will help you avoid problems later.