Quote from: miahallen on February 13, 2014, 12:58:06 AM

I've rebooted 3 times, but the second chip has never started Sad

I want to open the box and troubleshoot, but the systems are sealed and I don't want to lose warranty support, so I'm waiting on "support". Roll Eyes

Personally I would get 2 pieces of information they are going to want. You can get this without opening up the system.

1) Open an SSH connection and run

# /opt/cgminer -n

It should spit out something like the below.

[2014-02-13 01:08:49] USB all: found 4 devices - listing known devices
.USB dev 0: Bus 1 Device 3 ID: 1cbe:0003
  Manufacturer: 'CoinTerra'
  Product: 'GoldStrike ASIC'
.USB dev 1: Bus 1 Device 4 ID: 1cbe:0003
  Manufacturer: 'CoinTerra'
  Product: 'GoldStrike ASIC'
[2014-02-13 01:08:49] 2 known USB devices

2) Create a debug log of your mining
  - vi /etc/init.d/S99cgminer
  Add a -D option like such
   /opt/cgminer -c /Angstrom/Cointerra/cgminer.conf --api-listen --api-port 4028 --api-network --cta-load $CTA_LOAD -T -D > /tmp/cgminer.log &
  - Restart the cgminer service like so
   /etc/init.d/S99cgminer restart
  - Let it run for 15 minutes. Make sure the 2nd ASIC doesnt start.
  - ftp the log file from the cointerra. Its in the /var/log/cgminer.log
  - Email the log file and the info from step #1 above. It should help speed up the process.

After you are done with the above just reboot. The ram disk will be restored and the -D option removed.

I would also like to see the log file so I can ensure my cointerra-monitor notices the issue and will send me an email if mine ever does the same thing.