Quote from: betlake on May 21, 2019, 12:27:51 AM

We apologize for the delay
Unfortunately, some of the bitcoins were stolen after 7 months of site activity.
Which was notified to users by email.
Due to the commitment of the website for security of users, more than 90% of the inventory has been deposited to users' account and other users will be settled within the next 30 days. (For users who have been past 3 days since settling, 30% increase in inventory is considered.
The website is currently working with special security measures.

Betlake support
https://betlake.com

Were coins stolen from the site itself, or directly from user accounts in this case? How much was stolen? Are there any more information that can be provided to prove that this hack actually did take place?

Are you also vowing to return all customer funds despite this hack?

Also, I don't think that merely sending an email is a professional move in this case if your intentions are to actually refund everyone that are affected. You should have at the very least been active on multiple platforms, actively trying to answer questions, instead of answering accusations like this one some two weeks after. After all, the user here is not in any shape or form responsible.