Post
Topic
Board Archival
Re: closed
by
pertranex
on 13/02/2014, 15:15:38 UTC
I sent an email but will post here just in case it wasn't seen.

I requested withdrawal of Nxt and it never arrived.

From account history
12 Feb 18:01   -1,378.00000000   NXT    Withdrawal, address: 3188455998465548903, TrxID:

No trxID is listed.

I assume you clicked release?



Yep.

Here's a prior withdrawal with a TrxID:
05 Feb 06:43   -1,426.00000000   NXT    Withdrawal, address: 3188455998465548903, TrxID: 9789294727222890658

gotcha; then I assume you submitted a ticket and waited 4-5 days before posting here?

If not, then do that, and check back.  If you've already waited 4-5 days, then I would PM kumuala (sp?)

I sent an email (customerservice@vircurex.com). I'm guessing that's not a ticket? Can you point me in the right direction?