The reply of Bitcoincasino.com sounds convincing to me. If a user mixed something up, imposed some limits on one's own gambling, and blamed the website for it, it does not sound right. Moreover, I believe the payment was successfully processed, so there's no reason to open a scam accusation. So far this casino really seems to do its best with establishing a good reputation, investing in promotion and maintaining a solid-looking website. Since the website is new, it is really important how such early disputes are resolved.
Op, perhaps you'd like to say something in response, reevaluate the review you've made? I agree that given a long post, I might have not noticed some important things where the casino was actually wrong. Could you make a short summary of what's unresolved/suspicious now?
This is what im seeing after reading up some points on OP. Correct me if im wrong but i do understand that OP didnt clearly understand on how bonus and wagering
requirement works.It is just a typical or just a normal ToS of any site where you cant make any withdrawal if you do tend to deposit on the site yet you would need
to reach up some requirement.If op isnt aware of that then the site has nothing to do with it but it shows that admin of the site do explain well on this matter which
is also a very convincing thing for me that they had decided to release those funds without any deductions or whatsoever and same as yours i would like to hear
out any response from this on op.