Quote from: aleou12 on May 28, 2019, 08:50:23 PM

Quote from: LeGaulois on May 28, 2019, 07:36:38 PM

Quote from: aleou12 on May 28, 2019, 06:34:47 PM

N26 closed my account without warning after almost a year using them. They provided no warning and they dont respond to chat (they close it immediately!). They said I can use my account normally for two weeks (after two weeks my account would be closed) to withdraw my funds but thats false. Debit card blocked and I cannot make any transfers. Mid 5 figures stuck there. They said to provide them with an IBAN to transfer my money to. I did and its been almost a week and no money..

They cannot give me a timeframe.

I used my account with coinbase ONLY. Its 100% crypto related and if you search the net you will find MANY cases like mine (https://twitter.com/n26/status/1131188669598064650
https://twitter.com/N26Failure).

Stay away - you have been warned.

N26 randomly closes accounts, once asked they point users to their TOS (which literally says they can close your account at any time at their own discretion). The European banks have to give customers a deadline to leave, which is your case. Right now it's normal that you haven't received anything. It can take up to a month to receive the remaining funds and in your case, you will get the funds after the 2 week period.

Are you sure I will get my funds back? I have read countless posts in twitter with guys that are waiting their money months after and N26 simply ignores them.. do you have any suggestion to speed things up?

Perhaps because N26 asked them to provide evidence for where their money comes from before to release and they were unable to provide any. But legally it does not have the right to hold the funds indefinitely, especially in the circumstances where the customer account is closed. (different than suspended)
Currently, you don't really have any possibility to speed up your case. Only once the delay of at least 2 weeks (or even a month) then you will have to turn to a consumer agency or a bank mediator.