Quote from: daburone on February 13, 2014, 09:14:29 PM

You guys are very focussed on the coins that they have/don't have.

What about the whole product? There's been absolution no evidence that they're willing to evolve. Many millions of profit but they won't hire customer service staff? No affiliate program? Revamp interface? Contrast this with guys like Vault of Satoshi, Coinbase etc. These guys are really trying.

Indeed, i think that this thread https://bitcointalk.org/index.php?topic=460138.0 is related.

In short: they have an unfixed chat problem they are not able to add a blacklist/whitelist for links posted in the chat, allowing hackers to run an endless
phishing attack on their users. And every user hacked will end up with a suspended account and in their service ticket Limbo, waiting weeks and even
month with seized asset and blocked account (means they can't trade - not only banned from chat).

It does not make sense. They should be able to fix that easily and people are happy to driven even more ,oney to them.