Today, I received a message from the support, that they apologize for the delay and if the sum is correct... I wrote them, that they should check it once again, if the crypto belongs me and I am free to use it.
The answer:
Summarize, they have to check it atleast 3 times. It takes 11 days from the day what I sent to receive it.. I am completely out of energy to handle with the support that is completely incompetent.
That is why they gave you compensation of ten times of your money so enjoy it.The answer:
Summarize, they have to check it atleast 3 times. It takes 11 days from the day what I sent to receive it.. I am completely out of energy to handle with the support that is completely incompetent.
If you still feel that its not your money then send it to the exchange back or to charity which might be used for helpful things.
Agreed, you did the morally right thing in attempting to return the money. If they decide they don't want it back, you have no further obligation to return it.
incredibly relevant: http://www.youtube.com/watch?v=qzmnUf36wzA&t=0m15s