Bobsag most likely not respond to any delay notices, because you already know of the delay...
I agree, that you would like something from him... just hang tight, he does deliver at the end of the day.
i've sent him some emails in which he has not responded, at the end of the day, i found my answers else where.
What bothers me is that they keep saying they have fixed the problem and will reply to questions faster, but it never seems to be true. Why say the new accounts will be created in 72 hours when you know they won't be? Sigh...
They've begun to post updates on their facebook page, and posted that in the coming weeks they would have emails being sent out. These updates on facebook began on Feb 12th, 72 hours after Feb 9th.
In addition to the posted: We will be vastly improving our CS, with a new Email System, Ticket system, imported database (sorry its taking so long!), Facebook / Twitter (Soon!) teams. We hope this will vastly improve our CS, and connect with our valuable customers. We will be having weekly updates from BA now posted to at least Facebook, with a Email Wide, and Twitter following in the next few weeks.
https://www.facebook.com/minersource