BitPay send me this: 9c0f064ed686539c48dfd20d7f80b9d9d1f8519e0ce14d9b5e3a9ee4e5ac06f3
They send me 0.02941 btc to my wallet but the problem is the same the BTC don't appear i don't know why they send to an non-existent wallet as you can everyone check the recipient wallet adresse where they send the BTC is not valid: bc1qlxcs73gaq4dsqaynvdv2awj8luuqnfgg8ru086 one agent of Bitpay say he can't send to another wallet what i want why ?
I'm blocked until 19 may and i can't answer to their mail i need always reopen ticket talk with an angent who really answer fast and never heard me im very disapointed of BitPay it's look like they don't want understand my problem.
There is one big problem with this: Bitpay's agent or
Bitpay's server doesn't have an access to your private keys for them to send your funds to another wallet for you.
Plus, your screenshot's recent transaction's timestap is kinda weird (
the upper-most received transaction's date is June19).
This is a big
red flag IMO.
Where did you downloaded the wallet or what email/customer service have you contacted?
As you said there's a reg flag IMO involved because it either someone who know the OP well that did the transaction or he link his xpriv falling into the trap of online phisher which act as Bitpay representative cause OP himself said "I can't reply to their mail because it's detected like a spam.." and it will be better if he answer HCP question.