Quote from: corfuts on June 28, 2019, 08:48:27 AM

Hello,

Yesterday, i deposit 72 XMR to sell it high price. After that i saw thare are no order book to sell it. 30 minutes later i tried to withdraw but they blocked my account. I sent email, cretead ticket no one answer my message.

Someone wrote me to send your id card when you holding it. I sent but this time they blocked my asset...

7k usd i cant withdraw now.

27.06.2019 --- They wanted ID card i sent them.
28.06.2019 --- My account has been banned, after i sent my ID card.
28.06.2019 --- They banned me on Telegram group! Sad

On tlegram group they have 10 admin, but they are useless. Also they have fake users volume.

Dear @corfuts

Tokens.net security policy: https://www.tokens.net/security-policy/ and terms of service: https://www.tokens.net/terms-of-service/

" 2.10. If the Operator detects any suspicious activity related to your Account, the Operator may request additional information from you, including verifying identification, or temporarily freeze transactions and logins until a review is conducted; the Operator is in no way obligated or required to do so, and it is subject to its sole discretion. The Operator shall not be liable or responsible for any loss incurred by the User as a consequence of conducting security measures.

2.14. As required to maintain system consistency intact, as well as the general order and security of transactions on the Platform, the Operator reserves the right to close relevant orders and take other actions in the case of any suspicion of a malicious sale or purchase or any other events disturbing the normal order of transactions on the market as well as unilaterally determine whether you have violated any of the covenants mentioned above and, according to such unilateral determination, apply relevant rules and take actions thereunder and temporarily or permanently terminate services to you, without your consent or prior notice to you. Any loss or costs arising from such actions shall be solely borne by the user. "

You have been asked by support to deliver additional information so this should be your only priority at the moment.

You got banned from the telegram group for being dissrespectfull and insulting on multiple occasions, while many people in the group including admins have clearly told you in a kind manner that all account related issues need to be resolved via the platform support center. Regardless of that being poined out you continued with your rampage instead of cooperating with Tokens.net support and security team and deliver the requested information.

About the fake volume accusation you must have had some other exchange in mind since Tokens.net is about as transparent as it can get.

https://www.tokens.net/blog/verify-exchange-volume-with-destruction-events/
https://www.tokens.net/destruction-events/